Our software is built to increase the efficiency and productivity of any business in the service industry. We help drive standards forward, make day-to-day tasks more profitable and boost data accuracy by replacing paper with software features built to fit every situation.
A Service Maintenance Software With Powerful Features
Service and Track is a versatile Field Service Management Software, Inventory Management Software and Service Maintenance Software. Below are just a few of what our Software can do.
Our electronic work order system not only saves paper, but time as well, which in turn will save your company money. Technicians can fill out service data online and relay that data in real-time to the office. Office personnel can then review, and if necessary, edit the work order and convert it to an invoice which can be emailed automatically to the customer even before the technician leaves the work site.
The electronic work order system also alleviates the need for technicians to return to the office to pick up or turn in written service tickets, allowing them more time in the field, making your company more money. On top of all that, you can access your records anywhere quickly and easily without having to dig through drawers or filing cabinets or even be at the office.
Service and track’s accounting system does many things, but invoicing maybe it’s most important. It goes without saying that precise financial data is essential in any business. Billing and accounting errors can derail any good work your company does and leave a bad impression on your customers.
Service and Track allows office personnel to monitor and manage invoices for each customer and provides the ability to credit individual line items or entire invoices if necessary. Customers can be automatically emailed a detailed, itemized copy of their invoice as soon as it is created in the system, saving office personnel valuable time that can be spent on other tasks as well as providing your customers with a courteous and punctual service. Your Service and Track data can also be synced with QuickBooks and other dedicated accounting software, allowing for seamless integration with a company’s current accounting process.
Tracking inventory is crucial to the fiscal and operational success of any service oriented company. Service and Track’s robust inventory management system can help keep companies profitable by ensuring that accurate, electronic records are kept to verify and validate physical inventory. This includes digital inventory counts for warehouses, offices and trucks, master parts and equipment databases as well as sales and purchase order management.
Service and track allows warehouse personnel to easily transfer and track parts electronically from one place to the next, allows for back ordered item management, restock requests, part documentation and a system to automatically ship parts to customers who have frequent, repetitive orders. And, because inventory accuracy is so vital, the application has built in reports to help you reconcile your actual physical inventory with the digital records in Service and Track.
We develop your software to be the best it can for your business. Our code is flexible and is able to accomodate your business logic and processes. This not only tailors Service and Track to your needs but it also makes it even more powerful.
TESTING AND SUPPORT
We carefully test our software before deployment for any bugs or issues. But if anything comes up, we're always here to help you out! We're just a phone call or email away.
The less things and paper you have to worry about, the more time you can spend making money and managing better. This is why a software like Service and Track and greatly help your business become more efficient and profitable.
Since Service and Track lives on the internet, there's no need to install any application in your desktop or tablet. On top of that, our software is mobile ready! So, you can take your business practically anywhere with any mobile device.
For any that you need, we got your back!
Manage better with less paper!
Waste less time. make more money!
Since implementing Service and Track into our company our service techs are now doing an average of 3 to 4 more work orders a day just from not having to come into the office to get and return their work orders. Work Orders are billed within 30 minutes instead of a week and since we control what is required for the techs to fill out, there is less mistakes and better data.
Since we automated the transportation fleet paperwork, I have saved so much time and money. I no longer have to wait for drivers to inform me where their documentation is, I no longer guess where shipments went and how long they took. I also pay drivers automatically. It is tallied for me. Since I added customer signatures and names on the electronic delivery sheet, I never again had a customer claim they did receive their shipment.
Optimize Your Business Today
Call us or send us an email to get more information about our Service and Track Software along with other useful information.